CUSTOMER SUPPORT DIRECTLY ON YOUR PC

CUSTOMER SUPPORT DIRECTLY ON YOUR PC

REMOTE MAINTENANCE AND REMOTE DIAGNOSTICS

We have had very positive experiences with “TeamViewer” for remote maintenance and remote diagnostics on our customers’ PCs.

For example:

  • For printer control

  • For software questions

  • For the label design

  • etc.

Our SIGTECH supporters can easily make the required settings on your PC using TeamViewer.

  • Use the button above to download the “Remote maintenance TeamViewer” exe file to your PC (with an Internet connection!)

  • Please provide the SIGTECH supporter with the ID and password generated once for this session so that the SIGTECH supporter can establish the connection to your PC

  • Now you can see on your screen how the SIGTECH supporter carries out remote maintenance or remote diagnostics on your PC using “your” mouse (just as if he were sitting right in front of your PC)

  • He will also explain remote maintenance and remote diagnostics to you over the phone

  • You and the SIGTECH supporter can cancel the one-time Internet connection at any time

TeamViewer
Would you like to find out more about this and other TeamViewer services?

teamviewer.com

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